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About Medicaid Services

ECNV has a Medicaid Waiver team dedicated to helping people with disabilities receive the supports they need. We specifically work with people on Commonwealth Coordinated Care (CCC) Plus Waiver.
For more questions about Medicaid Services please contact:

Hannah Roberts, Director of Medicaid Programs at | 703-673-4495| cell 571-505-0896
Pansy Walker, Medicaid Programs Coordinator  at  | 703-673-4490 | cell 703-447-9173
Tantanea "Tee" Williams,Medicaid Programs Coordinator at | 703-673-4493 | cell 703-254-3450
Michelle Lingebach, Medicaid Programs Coordinator at | 703-667-0773 ( LEND OFFICE, Loudoun County)

Regarding CCC Plus Medicaid Waiver updates and ECNV response to COVID-19 (coronavirus)

Due to recent developments regarding the COVID-19 virus (coronavirus) and the potential health risk this virus poses to our consumers and staff, the Executive Board of Directors of the ENDependence Center of Northern Virginia (ECNV) and LEND voted on Saturday to close our offices effective today, March 16th, through the end of the month.  To reduce the risk of spreading the COVID-19 virus, all in-person events have been cancelled for the rest of March. ECNV will reassess the situation at the end of the month to decide when to reopen our offices.
Even though our offices will be closed, we will still serve our consumers to the best of our ability. Please go to our website to contact staff for services via email or work cell. We will continually update our medicaid services page to bring you information regarding these services as we receive them from DMAS. You may also send an email to for general questions and concerns. This has been a difficult decision, but our highest priority is keeping the community safe to stop the spread of this virus. We thank you for your understanding.
Regarding CCC Plus Waiver services:
I had a conference call scheduled with DMAS this morning and hoped to have a lot of questions answered prior to sending this e-mail.  However, our questions were not addressed as they will be scheduling conference calls for providers to specifically answer our questions later this week.  This is what we know:
•             DMAS has waived the face-to-face requirement for home visits.  As you know, we are required to meet with consumers on a quarterly basis (and every 6mths for those only utilizing respite care) in order to keep within CCC Plus Waiver regulations.  We are awaiting further guidance from DMAS on what the protocol should be moving forward during this time.
•             DMAS will relax some requirements regarding service authorizations.  If the Waiver recipient has attendant care or respite care authorizations set to expire, it appears that these authorizations will be extended without your Service Facilitator meeting for a face-to-face home visit to complete the necessary paperwork.  Please reach out to your Service Facilitator for further discussion if need be.
•             DMAS will be providing updates in the days/weeks to come, so please stay tuned.
Regarding other Medicaid services:
•             DMAS will be sending out a Medicaid Memo allowing prescriptions for 90 days, early refills, and waiving copays for those that are still required to pay copays.
•             If you have any questions regarding your CCC Plus Waiver services or other Medicaid services, please contact your CCC Plus Care Coordinator at your health plan.  If you are not enrolled in CCC Plus managed care, please contact your Medicaid Eligibility worker at your local Medicaid office.  You can also reach out to me, your Service Facilitator, and I will do what I can to assist.
•             For information about COVID-19 and how you can stay safe, please visit
•             VDH page on COVID-19:
•             CDC resources:
•             COVID-19 fighting products:
•             In addition, while this is not the flu, this guide provides helpful information on planning and prevention. 
•             If you need help finding local resources, contact Virginia’s 2-1-1 program:
It is important that everyone practice good hygiene habits to keep bacteria, viruses, and illnesses at bay, especially during these times.  Individuals with disabilities, compromised immune systems, and other health-related conditions could especially benefit from a healthy environment.  For individuals utilizing attendant services and attendants providing these services, it is important to exercise the same preventative steps you would to protect yourself from the flu and other illnesses since you both work in close proximity with one another.
•             The Center for Disability Rights, Inc. posted a blog of Action Steps for Attendant Service Users in Response to Coronavirus Disease 2019 (COVID-19)  Please take the time to read through and consider employing their suggestions to promote good health.