This month, the U.S. Department of Transportation issued an Airline Passengers with Disabilities Bill of Rights. What rights do you have as an airline passenger with disabilities?
- The Right to be Treated with Dignity and Respect
- The Right to Receive Information About Services and Aircraft Capabilities and Limitations
- The Right to Receive Information in an Accessible Format
- The Right to Accessible Airport Facilities
- The Right to Assistance at Airports
- The Right to Assistance on the Aircraft
- The Right to Travel with an Assistive Device or Service Animal
- The Right to Receive Seating Accommodations
- The Right to Accessible Aircraft Features
- The Right to Resolution of a Disability-Related Issue
This document will be updated. So, check the Bill of Rights before you travel to see if they have added ways to make traveling easier for you.
The Bill of Rights applies to Individuals with a disability who have a physical or mental impairment that permanently or temporarily impacts a major life activity such as walking, hearing, or breathing.
The Bill of Rights applies to all flights in the United States and all flights into or out of the United States. If airlines contract out some of their positions, those people are still held to the same standards, and the airlines are held responsible for the action or inaction of any contractors they have hired.