109 N. Bailey Lane
Virginia Regional Transit provides fixed route and demand response bus transportation. Scheduled fixed-route service is available in
Purcellville, Leesburg, Sterling/Countryside, Ashburn Village and Ashburn Farm. Bus service is also operated from Dulles Town Center. The 7 to 7 on 7 bus service operates in the Route 7 corridor from Purcellville to the Fairfax County line at Dranesville Road.
In those areas not served by fixed routes, Virginia Regional Transit provides Demand Response service throughout Loudoun County. This demand response service provides travel assistance from a resident’s home to locations in Loudoun for medical appointments, shopping and other basic needs destinations. Fares vary throughout the County based on the length of trip and users of this service are required to call 24-hours in advance to make reservations.
Washington Metropolitan Area
Main Phone Number: 301-562-5360
MetroAccess is a WMATA program offering door-to-door paratransit service. MetroAccess operates 7 days a week, 365 days a year, providing service within a three-quarter mile corridor around existing fixed-route services such as Metrobus, Metrorail, and jurisdictional bus services, at least during all hours of operation that service is operated on these modes. Please check with a MetroAccess reservations agent at 301-562-5360 to verify service availability in your area for the day and time you wish to travel.
To be eligible for MetroAccess service, you must have a disability as defined by the ADA and be unable, as a result of your disability, to utilize fixed-route transportation such as Metrobus and Metrorail, or need to use a ramp or wheelchair lift to board or exit a public transit vehicle, but an accessible public transit vehicle is not being used at the time, date, and on the route you would travel (all Metrobuses are wheelchair accessible) or be unable to travel to or from a bus stop or rail station due to a disability. Please click here to apply for MetroAccess
or contact one of our travel trainers at (703) 525-3268 or firstname.lastname@example.org
Specialized Transit for Arlington Residents (STAR)
TDD relay service is available for deaf and hard of hearing callers in Virginia, Maryland, and Washington, D.C. by dialing 711.
STAR is a shared ride paratransit service intended to provide a comparable level of transportation to those provided by ART, Metrobus and Metrorail. Arlington County residents currently certified eligible for MetroAccess are automatically certified for STAR. If you have your MetroAccess ID but have not used STAR, please call the STAR Call Center to make sure we have you in the database. STAR rides are available between 5:30 a.m. and midnight, seven days a week. STAR has no restrictions on trip purpose. All daily trip plans on STAR must begin or end in Arlington.
Fairfax County, Cities of Fairfax and Falls Church
City Wheels (City of Fairfax)
703-385-7859 (V/Relay) (TTY 711)
City Wheels is a City of Fairfax program that provides alternative transportation within Fairfax City, to the Vienna/Fairfax-GMU Metrorail station, to George Mason University-Fairfax campus, and to Fair Oaks Hospital for city residents with disabilities who find it difficult or impossible to use conventional bus service.
Persons must apply for eligibility for City Wheels. Once accepted, participants receive a numbered identification card, forms to order and purchase coupons, and a list of transportation companies offering alternative services. Coupons are good for a one-way non-stop trip and can be ordered and paid for in advance. Riders call the taxicab company that can best serve their needs and use the coupons to pay for their trips. Taxicab trips are limited to the City of Fairfax, Vienna/Fairfax-GMU Metrorail station, George Mason University-Fairfax campus, and Fair Oaks Hospital.
City of Wheels Application
703-222-9764 (TTY: 703-324-7079)
Fastran is available for elderly, disabled residents for transportation to medical appointments outside the City of Fairfax limits.
Fare Wheels (Serving the City of Falls Church )
Fare Wheels is a supplemental transportation program that allows eligible City of Falls Church residents to stretch their transportation dollars. Approved residents may receive $40 each month in taxi coupons. A $10 co-pay is charged monthly.
Fare Wheels participants must be residents of the City of Falls Church, at least 62 years of age, or permanently and totally disabled, with gross incomes not exceeding $37,000. For more information, view the Fare Wheels brochure and application
TaxiAccess (Serving Fairfax County)
703-877-5800 (TTY 711)
TaxiAccess is a program that provides subsidized taxicab service to Fairfax County residents who are registered with MetroAccess. TaxiAccess users have the opportunity to purchase coupon books good toward taxicab rides at one-third of the face value. Participants can purchase up to eight coupon books per year and the coupons can be used with any of the four taxicab providers licensed to do business in Fairfax County:
Fairfax Red Top Cab
Fairfax White Top Cab
Falls Church Yellow Cab
Springfield Yellow Cab
The coupons can be used for the taxicab fare, companion fare, and the driver’s tip. Coupons may be combined with cash if needed; however, drivers cannot give change for coupons.
Loudoun Volunteer Caregivers
BOSS Transport and Family Services
Buckley's for Seniors
Jewish Council for the Aging
City of Alexandria
DOT Program (Serving the City of Alexandria)
DOT is the City of Alexandria’s specialized transportation service for residents of Alexandria and visitors who cannot use regular transit buses or rail due to their disability. Accommodations are made for visitors with disabilities for a cumulative 21 day period, during a 365 day period beginning with the visitor’s first use of service during the 365 day period. Visitors must present documentation that they are eligible to receive ADA paratransit services in the jurisdiction in which they reside. Trips are provided by taxicabs and wheelchair accessible vans. DOT provides service throughout the City of Alexandria, City of Falls Church, Arlington County, Fairfax County, and Fairfax City.
DOT trips are scheduled on an advance reservation basis. Trips should be scheduled no later than one day in advance and can be scheduled up to 14 days prior to the day of the trip. If you are certified to have a personal care attendant (someone to assist you while traveling), the personal care attendant rides with you at no charge. To apply for the DOT, an eligibility application must be completed and returned to the Office of Transit Services and Programs (OTS&P). A medical professional is required to complete a portion of the application. Eligibility will be determined by OTS&P, and certification will be mailed to applicants with instruction on how to reserve DOT service.